Christmas Opening Hours and Emergency Arrangements

The Trust offices will be closed from Friday 21 December at 4.45pm until Wednesday 2 January at 8.45am.

For emergency repairs, please call 0800 542 8904.

Please note that although the above number is available, customers will not be able to speak to a Trust member of staff.

If you smell gas, please call the National Gas Emergency Service on 0800 111 999.

For all other gas emergencies please call the emergency repairs number.

For serious ASB incidents please call the Police.


Contact us

You can contact us in a number of ways:

  • Telephone: 01296 732600
  • Email:
  • Twitter - @TrustVAHT
  • Facebook -
  • Post: Fairfax House, 69 Buckingham Street, Aylesbury, Buckinghamshire, HP20 2NJ
  • Or pop in to our offices, opening times are:
    • Monday - Thursday 8:45am to 5:15pm 
      Friday 8:45am to 4:45pm

For all out of hours emergency repairs please call: 0800 542 8904

Press Office & Media Enquiries

All press office and media enquiries are handled through the Trust’s Communications Team. Contact details as follows:

Katie Ayala, Communications Manager
Phone: 01296 732777                                                                         

Jill Spurr, External Communications Officer
Phone: 01296 732885

For all general communication enquiries please email us at Comms& Your email will be picked up by a member of the team.

You can also keep up to date with us on Twitter by following @trustvaht and on Facebook

For all out of hours press enquiries please contact the Duty Press Officer on 07740 537588.