The lease is the contract which details the rights and responsibilities of the leaseholder and of the landlord. Generally, we are responsible for maintaining all communal parts such as the structure, the roof, the hallways, the communal plumbing etc. and the leaseholder is responsible for maintaining everything inside the individual flat.
We recover our costs of meeting our communal obligations through the service charge. Administrative costs which are not communal, such as consents, are recovered through an administration fee which varies depending on the issue.
Contact the Home Ownership Team on either 01296 732600 or firstname.lastname@example.org for more details.