1. COVID-19 updates

    1. A message from Matthew, our Chief Executive
    2. Effects on our services during COVID-19 outbreak
    3. Our emergency and vital services during COVID-19 outbreak
    4. Your rent and finances during COVID-19 outbreak
    5. Local information and support during COVID-19 outbreak
    6. National guidance and support during COVID-19 outbreak

  2. Home

  3. My Account

  4. News

    1. Residents News

  5. Contact us

    1. Complaints and compliments
      1. Complaints Form
      2. Complaints and Compliments Policy
      3. Designated Person - Guidance
      4. Unreasonable or persistent complainants - Guidance
    2. Text messaging service
    3. Press and Media

  6. Welcome to the Trust

    1. About Us
      1. Our vision, values & strategic objectives
      2. Our performance
    2. Corporate Publications
      1. Gender Pay Gap report 2019
        1. Gender Pay Gap report 2018
        2. Gender Pay Gap report 2017
      2. Data Protection
      3. Modern Slavery
        1. Modern Slavery Statement 2019
        2. Modern Slavery Statement 2018
        3. Modern Slavery Statement 2017
        4. Modern Slavery Statement 2016
      4. Tenant Standards reports
      5. Development Expenditure
      6. Report and Financial Statements
      7. Value for Money reports
    3. Corporate Social Responsibility
      1. Thriving Communities Fund
      2. Mix96 Community Challenge
        1. The 2017-18 Mix96 Community Challenge - Puzzle Re-School
        2. The 2016-17 Mix96 Community Challenge - Scout Group
        3. The 2015-16 Mix96 Community Challenge -Stocklake Park School
        4. The 2014-15 Mix96 Community Challenge - Gap Youth Group
        5. The 2013-14 Mix96 Community Challenge - Pebblebrook School
    4. Meet our Board
      1. Stephen Stringer – Chair
      2. Steven Lambert - Vice Chair
      3. John Balshaw - Resident
      4. Jules Blundell-Thompson - Resident
      5. Stephen Bright - Independent
      6. Olivia Clymer - Independent
      7. David Keeling - Independent
      8. Angela Macpherson - Councillor
      9. Barbara Richardson - Independent
      10. Kelly Webster - Resident
      11. Nicola Gilham - Independent
      12. Susan Ralphs - Independent
    5. Meet our Executive Management Team
      1. Matthew Applegate - Chief Executive
      2. Julie Porter - Executive Director of Development
      3. Dean Gill - Executive Director of Operations
      4. Linda Foster - Executive Director of Finance and Resource
    6. New Developments
      1. Winchendon Road, Chearsley
      2. Risborough Road, Stoke Mandeville
      3. Lower Road, Stoke Mandeville
      4. Buckingham Road, Edgcott
      5. Tingewick Road, Buckingham
      6. Eskdale Road, Stoke Mandeville
      7. Aston Clinton Road, Aylesbury
      8. Furze Lane, Winslow

  7. Residents Area

    1. Anti-social behaviour
      1. Hate Crime and Harassment policy
      2. Categories of ASB
    2. Health and Safety
      1. Fire
      2. Condensation and mould
      3. Cold weather
      4. Water hygeine
    3. Welfare help & advice
      1. Job Club
      2. Hoarding Support Group
      3. Aylesbury Support for Families of Addicts
      4. Insuring your home contents
      5. Make the most of your money
      6. Claiming benefits
        1. Universal Credit
        2. The Benefit Cap
    4. Resident Opportunities
      1. Register or Login to IMPACT
    5. Staying independent
      1. Pendant alarms
      2. Home adaptations
    6. Estate Services
      1. Gardening Service
      2. Nurture Your Neighbourhood
        1. Criteria and how to apply
      3. Building Cleaning
      4. Caretaking Services
        1. Caretaking FAQs
      5. Grounds Maintenance
      6. Great Gardens Competition
        1. Great Gardens Competition 2016
    7. Resident Forum minutes

  8. Rent

    1. Lettings and Tenancies
      1. Choice Based Lettings
        1. What is Choice Based Lettings?
      2. Furnished Tenancies
      3. Mutual Exchange
    2. My Neighbourhood Manager
      1. Who is my Neighbourhood Manager?
      2. What are Estate Walkabouts?
    3. Paying my rent
      1. Switch and stick to win £250
      2. Ways to pay
      3. Who is my Rent Advisor?
      4. What happens if I can't pay?
    4. Rent a garage
      1. Apply for a garage
      2. Terminate your Garage
      3. How much do they cost?
      4. What can I use the garage for?
    5. Moving in & out
    6. Independent Living - homes for the over 60s
      1. Who is my Scheme Coordinator?
      2. Find an Independent Living scheme
        1. Independent Living in Wingrave
        2. Independent Living in Wing
        3. Independent Living in Haddenham
        4. Independent Living in Pitstone
        5. Independent Living in Edlesborough
        6. Independent Living in Cheddington
        7. Independent Living in Aylesbury
          1. Silverdale, Aylesbury
          2. Birch Court, Aylesbury
          3. Landon Court, Aylesbury
          4. Thistle Court, Aylesbury
        8. Independent Living in Buckingham
          1. Brooks Court, Buckingham
          2. Chandos Court, Buckingham
          3. Northend Court, Buckingham
        9. Independent Living in Wendover
          1. Bankside, Wendover
          2. Poplars, Wendover
          3. The Beeches, Wendover
    7. The repairs process
      1. Repairs Handbook - what you need to know
      2. Report a repair
      3. Rechargeable repairs

  9. Buy

    1. Shared Ownership
      1. What is Shared Ownership?
    2. Right to Buy and Acquire
    3. I'm a homeowner
      1. Leaseholder
      2. Freeholder
    4. Commercial Leases

  10. Work for us

    1. My Employment and Development
    2. My Health & Wellbeing
    3. Opportunities for suppliers