Repairs Handbook - what you need to know

We have made changes to our Repairs Handbook – a guide that provides you with important information about the repairs and maintenance service of Vale of Aylesbury Housing (the Trust), which includes details on your rights and responsibilities, our role as your landlord, the repairs process, and what you can expect from our services.

All information contained within the new version, published on 11 September 2015, supersedes that previously published in the Tenants Handbook, or elsewhere in Trust literature.

A ‘full’ version of the Handbook and a 12 page ‘quick’ guide can be found via the links below.

Vale of Aylesbury Housing Repairs-Handbook 2015.pdf [pdf] 4MB

Vale of Aylesbury Housing Quick-Guide-Repairs-Handbook 2015.pdf[pdf] 1MB

Hard copies of the 12 page ‘quick’ guide only are available on request through the Trust’s Property Services department.