Pay my rent

The money received from rental payments is the Trust's main source of income and it is used to provide repairs, improvements and other services. As part of your tenancy agreement with the Trust you must pay your rent on time. Your rent is due every Monday, and must be paid on time or in advance, not in arrears.

To help you stay on track, we will provide you with an easy to understand rent statement four times per year - and you can request a statement at any time by calling us. Alternatively, sign up to My Account, and you can check your rent balance online.

If you are falling behind with your payments, please contact your Rent Advisor as soon as possible, before the debt becomes too high to manage.

If you wish to apply for a rent refund please fill in a Rent refund form pdf 202KB and send it back to us, addressed to the Rents team.

Please click the following link to view our Rent Setting Policy pdf 112KB