Our vision, values & strategic objectives

'Homes for living, communities for life'

Our vision doesn’t just describe what we do - it’s what we aspire to be and aim to achieve through our work as a social landlord and by supporting and investing in the communities around the Vale. 

Our values

In order to uphold our vision, our values direct the way we expect people to approach everything we do at the Trust.  This means that we will strive to be:

                             

Customer-focussed          Expert in all we do       Open minded and innovative

Our strategic objectives

Every few years, we consult with our residents and employees, and develop strategic objectives that define the business' priorities for the next few years. Our current strategy runs from 2020 to 2025, and the objectives are: 

1. Growth - Increase housing supply for people in need

2. Customer - Provide services that meet customer needs

3. Organisation - Run an efficient and effective business

4. Environment - Reduce environmental impact and improve sustainability

5. Community - Invest in homes and communities

Corporate strategy

Together our vision, values and strategic objectives make up our Corporate Strategy, and will shape and guide our work over the next five years.