Complaints and compliments
How can I make a complaint?
You can make a complaint using the online Complaints Form
What happens when I make a complaint?
You will be contacted to let you know of next steps, please see the below Policy and Procedure for further information.
How can I make a compliment?
You can forward us comments and compliments via ComplaintsGeneral@vaht.co.uk stating your name, address, contact details and full details of your compliments.
What happens when I make a compliment?
We will write back to thank you and let you know how we will use the information you have given to us.