Providing feedback

When do I provide feedback?

Please provide feedback or put forward suggestions to us when you feel it will help make our service to you better or when you feel we could have made an improvement whilst providing a service to you.

How do I provide feedback?

Feedback or suggestions can be made by either contacting us on 01296 732600 or via

What happens when I provide feedback?

We will acknowledge your comment in writing and aim to provide you with information about the possibilities of implementing your ideas in the future.


If you would like to make a complaint or compliment, please use the details on the following link: Complaints and compliments