You are here: Home / For Resident / Tenant Services Authority

Tenant Services Authority

Consultation on the New Regulatory Framework

Residents enjoy a balloon ride at the fun dayThe Trust is totally committed to involving and consulting with residents on this important change to the way we are regulated and is seeking views from SURG, (the Strategic Umbrella Resident Group) about the new TSA standards. Their feed back will enable a response to be given to the TSA by 5 February 2010.

Background


The TSA was created in December 2008 to replace the Housing Corporation as the regulator of social housing. Since this date it has consulted all types of social housing tenants and landlords, including the Trust,  to ensure that a single standards framework is developed which will deliver the same level of service and regulatory protection to all tenants irrespective, of who their landlord is.

The TSA has been set up for 4 main reasons:- 

  • To act as a consumer regulator
  • To ensure tenants are involved in decisions that affect them
  • To provide security and protection for private investors
  • To safeguard past public investment in social housing

If you wish to participate in the consultation, you can do this via the TSA's website.

Or alternatively, you can download the report given to SURG and the proposed new standards, and then contact us with your comments.


Are you a VAHT resident?

Register now to receive email newsletters, get local news stories, and have your say.

go

You Tell Us...

Do you find our online payment facility useful?


Vale of Aylesbury Housing Trust
Fairfax House
69 Buckingham Street
Aylesbury
Bucks HP20 2NJ
Tel: 01296 732600

© Vale of Aylesbury Housing Trust 2008