1. My HomeHub

  2. Home

  3. COVID-19 updates

    1. TCF: Coronavirus support grant
    2. A message from Matthew, our Chief Executive
    3. Effects on our services during COVID-19 outbreak
    4. Gas servicing during COVID-19 outbreak
    5. Your rent and finances during COVID-19 outbreak
    6. Local information and support during COVID-19 outbreak
    7. National guidance and support during COVID-19 outbreak
    8. Resources for children during COVID-19 outbreak
    9. Coronavirus Health and Safety Risk Assessment April 2020
  4. News

    1. Residents News
  5. Contact us

    1. Access and Customer Care policy
    2. Complaints and compliments
      1. Complaints Form
      2. Complaints and Compliments Policy
      3. Designated Person - Guidance
      4. Unreasonable or persistent complainants - Guidance
    3. Text messaging service
    4. Press and Media
  6. Welcome to the Trust

    1. About Us
      1. Equality and Diversity policy
      2. Our vision, values & strategic objectives
      3. Our performance
    2. Corporate Publications
      1. Confidential reporting (whistleblowing) policy
      2. Privacy notice for tenants
      3. Gender Pay Gap report 2019
        1. Gender Pay Gap report 2018
        2. Gender Pay Gap report 2017
      4. Modern Slavery
        1. Modern Slavery Statement 2019
        2. Modern Slavery Statement 2018
        3. Modern Slavery Statement 2017
        4. Modern Slavery Statement 2016
      5. Tenant Standards reports
      6. Development Expenditure
      7. Report and Financial Statements
      8. Value for Money reports
    3. Corporate Social Responsibility
      1. Thriving Communities Fund
      2. Mix96 Community Challenge
        1. The 2017-18 Mix96 Community Challenge - Puzzle Re-School
        2. The 2016-17 Mix96 Community Challenge - Scout Group
        3. The 2015-16 Mix96 Community Challenge -Stocklake Park School
        4. The 2014-15 Mix96 Community Challenge - Gap Youth Group
        5. The 2013-14 Mix96 Community Challenge - Pebblebrook School
    4. Meet our Board
      1. Stephen Stringer – Chair
      2. Steven Lambert - Vice Chair
      3. John Balshaw - Resident
      4. Jules Blundell-Thompson - Resident
      5. Stephen Bright - Independent
      6. Olivia Clymer - Independent
      7. David Keeling - Independent
      8. Angela Macpherson - Councillor
      9. Barbara Richardson - Independent
      10. Kelly Webster - Resident
      11. Nicola Gilham - Independent
      12. Susan Ralphs - Independent
    5. Meet our Executive Management Team
      1. Matthew Applegate - Chief Executive
      2. Julie Porter - Executive Director of Development
      3. Dean Gill - Executive Director of Operations
      4. Linda Foster - Executive Director of Finance and Resource
    6. New Developments
      1. Winchendon Road, Chearsley
      2. Risborough Road, Stoke Mandeville
      3. Lower Road, Stoke Mandeville
      4. Buckingham Road, Edgcott
      5. Tingewick Road, Buckingham
      6. Eskdale Road, Stoke Mandeville
      7. Aston Clinton Road, Aylesbury
      8. Furze Lane, Winslow
  7. Residents Area

    1. Safeguarding
    2. Anti-social behaviour
      1. Domestic Abuse policy
      2. Anti-social behaviour policy
      3. Hate Crime and Harassment policy
    3. Health and Safety
      1. Health and Safety Policy
      2. Appendix - Health and Safety Obligations
      3. Appendix - Health and Safety Organisation Chart
      4. Fire
      5. Condensation and mould
      6. Cold weather
      7. Water hygeine
    4. Welfare help & advice
      1. Tenancy Sustainment Policy
      2. Job Club
      3. Hoarding Support Group
      4. Aylesbury Support for Families of Addicts
      5. Insuring your home contents
      6. Make the most of your money
      7. Claiming benefits
        1. Universal Credit
        2. The Benefit Cap
    5. Resident Opportunities
      1. Register or Login to IMPACT
      2. IMPACT privacy statement
    6. Staying independent
      1. Pendant alarms
      2. Home adaptations
    7. Estate Services
      1. Service Charge Policy
      2. Nurture Your Neighbourhood Improvement Scheme
        1. NYN process, criteria & examples
        2. NYN questions answered
        3. NYN application form
      3. Gardening Service
      4. Building Cleaning
      5. Caretaking Services
        1. Caretaking FAQs
      6. Grounds Maintenance
    8. Resident Forum minutes
    9. June 2019 - Resident Forum minutes
    10. July 2019 - Resident Forum minutes
    11. September 2019 - Resident Forum minutes
    12. October 2019 - Resident Forum minutes
    13. November 2019 - Resident Forum minutes
    14. January 2020 - Resident Forum minutes
    15. February 2020 - Resident Forum minutes
  8. Rent

    1. Lettings and Tenancies
      1. Choice Based Lettings
        1. What is Choice Based Lettings?
      2. Furnished Tenancies
      3. Mutual Exchange
    2. My Neighbourhood Manager
      1. Who is my Neighbourhood Manager?
      2. What are Estate Walkabouts?
    3. Paying my rent
      1. Switch and stick to win £250
      2. Ways to pay
      3. Who is my Rent Advisor?
      4. What happens if I can't pay?
    4. Rent a garage
      1. Apply for a garage
      2. Terminate your Garage
      3. How much do they cost?
      4. What can I use the garage for?
      5. Privacy notice for garages
    5. Moving in & out
    6. Independent Living - homes for the over 60s
      1. Who is my Scheme Coordinator?
      2. Find an Independent Living scheme
        1. Independent Living in Wingrave
        2. Independent Living in Wing
        3. Independent Living in Haddenham
        4. Independent Living in Pitstone
        5. Independent Living in Edlesborough
        6. Independent Living in Cheddington
        7. Independent Living in Aylesbury
          1. Silverdale, Aylesbury
          2. Birch Court, Aylesbury
          3. Landon Court, Aylesbury
          4. Thistle Court, Aylesbury
        8. Independent Living in Buckingham
          1. Brooks Court, Buckingham
          2. Chandos Court, Buckingham
          3. Northend Court, Buckingham
        9. Independent Living in Wendover
          1. Bankside, Wendover
          2. Poplars, Wendover
          3. The Beeches, Wendover
    7. The repairs process
      1. Responsive Repairs and Voids Maintenance Policy
      2. Types of repairs
      3. Repairs Handbook - what you need to know
      4. Report a repair
      5. Rechargeable repairs
        1. Recharge policy
  9. Buy

    1. Shared Ownership
      1. What is Shared Ownership?
      2. Register your interest in Shared Ownership
      3. Privacy notice for Shared Owners
    2. Right to Buy and Acquire
    3. I'm a homeowner
      1. MPC and Consent to Mortgage policy
      2. Privacy notice for home owners
      3. Leaseholder
      4. Freeholder
        1. Freehold Consent and Deed of Variation Policy
    4. Commercial Leases
  10. Work for us

    1. My Employment and Development
    2. My Health & Wellbeing
    3. Opportunities for suppliers