Get in touch

How to get in touch

Call us on 01296 732600

Text us on 07786 203126

Email us using info@vaht.co.uk, or use the contact forms on this site

Visit us at Fairfax house (view location map).

Fairfax House,
69 Buckingham Street,
Aylesbury Bucks
HP20 2NJ

Opening hours:
Monday – Thursday 8:45am to 5:15pm
Friday 8:45am to 4.45pm

Repairs hotline

The Repairs Hotline is available 24 hours a day:

Freephone 0800 183 1120
Please note, this line will only deal with repairs.

ASB message line:

Out of hours, you can now leave us a message about ASB incidents on 0800 321 3091

If the incident is serious, call the police

We can offer advice on:

How to report Anti Social Behaviour
Problems on your estate or neighbourhood
How to apply for a garage
Rent payments and difficulty paying
Methods of paying
Living independently at home and residential care
Advice on buying your home
Leaseholder enquiries
Maintenance enquiries
Questions on the Improvement Programme
How to get involved with the Trust’s activities and committees

We can also record your comments, compliments and complaints.

Call Back Service

If we are busy, we operate a call back service. You simply leave a message and your contact details and we will call you back. You even retain your place in the queue.

Feedback

To ensure we maintain high standards, we often make satisfaction calls to ensure you are happy with our service and to see how we can improve. Please help us by giving us five minutes of your time. Alternatively, click here to send us a comment, compliment ,complaint or any general queries.

Media Enquiries

Call us on 01296 732777 or email us using pressoffice@vaht.co.uk

Press office opening hours:
Monday – Friday 8:30am to 5:30pm

Out of hours call 07981622961