Claiming benefits

Often, people aren’t aware or don’t believe that they are eligible for a benefit, or are confused by the application process.

The Trust introduced Resident Matters in September 2009. Since that time, we have been able to identify over one million pounds in unclaimed benefits for our residents!

Resident Matters can help you by

• identifying the benefits that you may be entitled to
• helping you fill in the application form
• telling you what documents you need to support your application.

Did you know? From 1st November 2009, child benefit payments ceased to be included as income when calculating entitlement for housing benefit.

If you are not receiving housing benefit at the moment and think you may now be eligible, or if you receive it at a reduced rate because of your child benefit, you should contact the Benefit Office on 01296 585618, who will be able to adjust your claim.