Repairs priorities

You can now submit repair requests online. Simply follow the instructions below. If you’d prefer to speak to one of our Technical Services team please call our repairs hotline on 0800 542 8904.

Reporting a repair online:

Please select your type of repair request from the following options:

1. Fault with new installation »

Use this if you have a repair request relating to something in your house that is under 12 months old- this is classed as a new installation.

2. Other repairs »

Use this if you have a repair request relating to something in your house that is over 12 months old.
(This will open our Housecall repair system in a new window).