Statement on Anti social behaviour

General Policy Statement

We recognise that to provide a quality housing service, we must be effective in tackling ASB on our estates, for the benefit of both our residents and the wider community. 

We also believe that everyone has a right to the peaceful enjoyment of their home and neighbourhood without the distress or fear that can result from ASB.  We will work closely with our partner agencies to achieve this aim.

The overall objectives for the Trust are:

• To be committed to reducing crime and disorder
• To take any complaints of ASBseriously
• To assist the Community Safety Partnership to achieve its objectives with regard to ASB
• To implement the recommendations of the Trust’s Service Improvement plan with regard to key issues and actions on ASB and to follow examples of best practice in this field
• To ensure the Trust’s board and management monitor performance target times
• To support complainants and witnesses throughout the process
• To sustain tenancies wherever possible

This Statement informs tenants of their obligations. We have a “no tolerance” attitude to anti-social behaviour.

Your Responsibility as a tenant

Your tenancy agreement states that you, your household and your visitors are not to:

• Annoy, disturb or cause a nuisance to any person. This includes, but is not limited to, playing loud music, arguing and slamming doors, offensive drunkenness, selling or using drugs and dumping rubbish).
• Harass any other person, by behaving in a racist way or using racist language; by using or threatening to use violence; damaging or threatening to damage another person’s home or possessions; and writing threatening, abusive or insulting graffiti.
• Use your home or any shared area for illegal activity such as selling drugs, or committing a criminal offence in the local area.

REMEMBER: as a tenant, you are responsible for members of and visitors to your household and their behaviour.

Any queries relating to anti-social behaviour should be reported to the Trust on (01296) 732600.

Where a person has been verbally abused or threatened with violence or the incident should also be reported to Thames Valley Police on the new non-emergency phone number 101. If you see a crime in progress, call 999.