Vale of Aylesbury Housing Trust

How to get in touch

Call us on 01296 732600

Text us on 07786 203126

Email us using info@vaht.co.uk, or use the contact forms on this site

Visit us at Fairfax house (view location map).

Fairfax House,
69 Buckingham Street,
Aylesbury Bucks
HP20 2NJ

Opening hours:
Monday - Thursday 8:45am to 5:15pm
Friday 8:45am to 4.45pm

Repairs hotline

The Repairs Hotline is available 24 hours a day:

Freephone 0800 183 1120
Please note, this line will only deal with repairs.

We can offer advice on:

• How to report Anti Social Behaviour
• Problems on your estate or neighbourhood
• How to apply for a garage
• Rent payments and difficulty paying
• Methods of paying
• Living independently at home and residential care
• Advice on buying your home
• Leaseholder enquiries
• Maintenance enquiries
• Questions on the Improvement Programme
• How to get involved with the Trust’s activities and committees

We can also record your comments, compliments and complaints.

Call Back Service

If we are busy, we operate a call back service. You simply leave a message and your contact details and we will call you back. You even retain your place in the queue!

Feedback

To ensure we maintain high standards, we often make satisfaction calls to ensure you are happy with our service and to see how we can improve. Please help us by giving us five minutes of your time. Alternatively, click here to send us a comment, compliment ,complaint or any general enquiries.